Institutions/Morozov: most public institutions should not be measured against the standards of their private counterparts, simply because it is their task to provide goods and services that cannot or should not provide markets.
The attitude of citizens facing the state as consumers is characterized by Catherine Needham:
Needham: "The fundamental danger is that consumerism promotes privatised and disgruntled citizens whose expectations of the government can never be fulfilled and cannot develop concern for the common good, which must be the basis for democratic engagement and support for public services. (1)
1. Catherine Needham, Citizen Consumers, 2003, quoted in Matthew Flinders, Defending Politics (Oxford: Oxford University Press, 2012), 83._____________Explanation of symbols: Roman numerals indicate the source, arabic numerals indicate the page number. The corresponding books are indicated on the right hand side. ((s)…): Comment by the sender of the contribution. The note [Author1]Vs[Author2] or [Author]Vs[term] is an addition from the Dictionary of Arguments. If a German edition is specified, the page numbers refer to this edition.
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